IT Support Santa Monica | Flat-Rate Managed IT from $349/mo
IT support for Santa Monica businesses
Small businesses in Santa Monica often run on a laptop, a router from the internet provider, and whoever in the office is best with computers. That works until the shared drive disappears, email gets hacked, or the point-of-sale system on the Promenade goes down on a Saturday.
Book a free Santa Monica site survey Call (442) 222-2775 Text usFlat Rate IT Support done right for Santa Monica businesses
Medical and dental offices near UCLA Santa Monica and Providence Saint John's have compliance requirements they are not sure they meet. Small agencies and studios off Olympic need someone to manage the network so the creative staff can work.
ITECH2 provides flat-rate IT support for Santa Monica businesses starting at $349 a month. That covers helpdesk for your staff, monitoring and patching of computers and servers, network and firewall management, email security, backups, and on-site visits when a problem needs hands. Because we also install the cabling, Wi-Fi and cameras, you have one company responsible for everything from the wall jack to the cloud. The site survey is free and includes a look at your current setup.
Flat-rate means you stop paying by the hour for problems, so we are motivated to prevent them. Because we also install the cabling, Wi-Fi, cameras and access control, one call covers the whole building instead of three vendors pointing at each other.
What is included
- Unlimited help desk support for a flat monthly rate, from $349 a month
- Monitoring, patching and backup of servers, workstations and Microsoft 365
- Firewall, endpoint security and email protection
- Network switches, Wi-Fi and cabling supported by the same team
- Vendor management — we deal with your ISP, printer and software vendors
- On-site visits included when remote is not enough
Free site survey in Santa Monica
We walk the property, count what you need and give you an itemized quote — free, no obligation.
Book itServing all of Santa Monica
ZIP codes 90401, 90402, 90403, 90404, 90405. Nearby: Los Angeles, Long Beach, Glendale, Pasadena, Oxnard.
Flat Rate IT Support across Santa Monica
Our Santa Monica IT support clients are typically 5 to 50 person businesses: medical and dental practices on Wilshire and around the hospital district, law and finance offices downtown, small agencies and production shops in the creative buildings along Olympic and near Bergamot, retailers and restaurants on Main Street, Montana Avenue and the Promenade, and nonprofits in the Pico neighborhood. Most are in leased suites where the landlord provides nothing beyond a phone line, so we become the IT department. We come in on the 10 and can be on site quickly when remote support is not enough.
Survey, install, document
Assess
We inventory what you have, find the risks and quote a flat monthly rate. Free.
Onboard
Monitoring, backups and security are put in place in the first two weeks, with nothing disruptive to your staff.
Support
Your team calls, texts or emails one number and gets a real person who knows your setup.
Flat Rate IT Support in Santa Monica — questions we get
What does flat-rate IT support cost for a Santa Monica small business?
ITECH2 flat-rate IT support starts at $349 a month for Santa Monica businesses. The exact plan depends on how many users and devices you have, whether you run a server or are fully cloud-based, and any compliance needs such as HIPAA for medical offices near the hospital district. The monthly fee covers helpdesk, monitoring, patching, security and on-site visits, so there are no surprise bills. A free site survey sets the scope.
Do you provide on-site IT support in Santa Monica or only remote?
Both. Most issues get solved remotely within minutes, but when a switch fails, a workstation needs replacing, or a new office is being set up, we send someone to your Santa Monica location. We cover every ZIP from 90401 to 90405, coming in on the 10 or down Olympic from the 405. Emergency outages at medical offices, retail and hospitality get priority. Ask about response times at your free site survey.
Can you handle HIPAA IT requirements for a medical office in Santa Monica?
Yes. Santa Monica has a large medical office population around UCLA Santa Monica on 16th Street, Providence Saint John's on Santa Monica Blvd, and along Wilshire. We set up encrypted workstations, secure email, access logging, offsite backups and network segmentation that support HIPAA compliance, and we document it so you have something to show an auditor. Flat-rate plans start at $349 a month. Free site survey.
What does flat-rate IT support include?
Unlimited help desk, monitoring and patching, backups, security, network support and on-site visits when needed, for one monthly price from $349 a month. The quote after your free assessment lists exactly what is covered.
Do you support Microsoft 365 and Google Workspace?
Yes. We manage users, licensing, email security and backups for both, and handle migrations between them.
Can you take over from our current IT provider?
Yes. We document your environment, collect passwords and admin access properly, and transition with no downtime for your staff.
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Let's walk your Santa Monica property — on us
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Call or text (442) 222-2775 — we answer.
Text us · Email tech@itech2.co
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Main office line: (866) 904-8787 · Licensed C-7 #1098090 · Since 2010